Job Description

Job Description

Job Description

Description:

Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline, and continuous improvement.

We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers. Dominating our share of the market in the sales and servicing of Ford products in the DFW market while maintaining a top ranking in customer service, employee satisfaction and owner loyalty. Who we are and how we do business is defined in our Core Values, Vision, and Mission statements.

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long- and Short-Term Disability Insurance
• 401(k)
• Life insurance
• Critical Illness
• Hospital Indemnity
• Accident Insurance
• Paid vacation for full time employees
• Employee discount on cars, parts, and service
• Drug Free Work Environment
• Saturday lunches are provided
• We’re passionate about our culture

RESPONSIBILITIES:

• As an Entry-Level Automotive Service Technician, you’ll perform basic vehicle repairs as assigned and in accordance with dealer and factory standards.
• You will work alongside other technicians and initially handle maintenance work such as oil changes.
• Your attention to detail will make you an asset to the team as you ensure assigned repairs are completed on time and deliver top-notch work to delight our customers.
• In this role, you’ll interact daily with other team members including service advisors, other technicians, parts associates, cashiers, sales associates, and managers.
• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and service advisors regularly to effectively manage production and Customer communication.
• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Providing an exceptional customer experience to drive loyalty.

To be a good fit for the Entry-Level Automotive Service Technician opportunity, you will have:

• You have knowledge of automotive basics and an interest in developing a career in automotive repair and service.
• A positive attitude and passion for learning and developing your skills.
• General mechanical skills, manual dexterity, and the ability to operate power and hand tools, and other types of machinery.
• Knowledge of the automotive repair life cycle
• Attention to detail with organization and follow-up skills.
• Demonstrated customer service skills.
• Possess strong communication skills.
• Must be willing to submit to a drug screen prior to employment.
• Valid driver's license and clean driving record that is acceptable to our policies.
• Exceptional communication skills.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Pack Auto Group and its employees.

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