Job Description
Position: Business Process Analyst (BPA), Journeyman Location: USSOCOM Virginia Beach, 100% on-site Salary: Competitive Clearance: Top Secret (with SCI eligibility) Requisition: 2025.11.1.6.03.22**Employment is contingent upon the successful completion of a background check and drug screening** Job Description: The BPA Journeyman shall analyze business processes and document use cases to support more efficient decision-making and operations for the Knowledge Management (KM) office. As a member of an Agile team working in an Azure DevOps environment, the BPA will report to the Senior Analyst and Site Lead. He/She will be responsible for the following:
• Interface with stakeholders to analyze and define data requirements and specifications;
• Perform needs analysis to determine opportunities for new and improved business process solutions;
• Identify organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, or Business Process Re-engineering;
• Help define project scope and objectives based on customer requirements;
• Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information;
• Document business process solutions using industry standard flowcharting, modeling, and documentation conventions;
• Provide technical and user guide documentation for each process or project that includes the policy or procedures necessary and associated security requirements;
• Provide end-user documentation for each new process delivered, such documentation shall be delivered in the form of easily accessible platforms;
• Develop and implement quantitative and qualitative methods for measuring the impact of process improvement initiatives;
• Translate business needs into analytics, reporting requirements, and ensure successful delivery of end-user reporting solutions;
• Coordinate with systems architects and developers, as needed, to provide oversight in the development of design solutions.
Qualifications: Knowledge, Skills, and Abilities. At least five (5) years of documented experience in the following:
• Knowledge of the capabilities and functionality associated with various technologies for organizing and managing information;
• Knowledge of organizational process improvement concepts and process maturity models;
• Skill in interfacing with customers and the interpretation and translation of customer requirements into operational capabilities;
• Ability to create business process maps or other workflow visualization tools;
• Ability to manage multiple projects simultaneously and analyze and measure the impacts of completed projects;
• Ability to communicate effectively with audiences of varying technical levels and collaborate effectively with others;
• Ability to assess and prioritize backlog requirements and;
• Ability to function effectively in a dynamic, fast-paced environment.
Education: • High School diploma required, plus the five to ten (5-10) years or more of experience. OR
• Degree in Information Systems or Business Process Engineering, plus one to two (1-2) years of experience.
Certifications: • Lean or Six Sigma Green Belt/AgilePM Foundation or equivalent certification. May accept formal training with a certificate of completion.
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