Job Description
Title: Change Manager
Location: Remote
Position Type: Contract
Core skills
Strong change control/management person
Job Description
Overview
-The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments.
-This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligned standards to maintain operational stability and process integrity.
Key Responsibilities
- Change Oversight : Review and validate change requests for completeness, risk, and business impact. Ensure documentation meets quality standards and aligns with process expectations.
- Process Compliance : Enforce change management policies and procedures, ensuring consistent execution across all change types.
- Stakeholder Engagement : Collaborate with internal teams to understand operational needs and ensure readiness for change implementation.
- CAB Coordination : Support Change Advisory Board (CAB) activities, including meeting preparation, facilitation, and follow-up.
- Operational Support : Participate in rotational on-call coverage for emergency changes and scheduled maintenance windows.
- Continuous Improvement : Identify opportunities to enhance change processes, improve data quality, and streamline workflows.
Qualifications
- 5 10 years in Change Management Process and Operations
- Strong working knowledge of the ITIL framework
- Demonstrated experience in driving process and operational excellence through structured change control.
- Proven ability to streamline stability across IT environments by enforcing rigorous governance and minimizing disruption.
- Experience with enterprise ITSM platforms (e.g., ServiceNow, myTechExpress).
- Strong organizational and time management skills in a high-volume, fast-paced environment.
- Effective communication skills, both written and verbal.
- Attention to detail and commitment to process discipline.
- Ability to work independently while collaborating across cross-functional teams.
- Strong customer service orientation and proactive mindset.
Job Tags
Contract work, Remote work,