Customer Success Specialist Job at Pridestaff, Redmond, OR

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  • Pridestaff
  • Redmond, OR

Job Description

Job Description

Job Description

Customer Success Specialist

Redmond, OR

PrideStaff is seeking a detail-oriented Customer Success Specialist to manage customer experience from order to post-delivery. This is a full time, Mon-Fri, in person work schedule.

Key Responsibilities:
  • Process new orders, manage documentation, and organize digital files.
  • Communicate with customers via templated emails for order confirmations, updates, and follow-ups. Handle post-delivery feedback.
  • Coordinate shipping logistics, manage manifests, and communicate delivery details.
  • Manage customer inquiries, troubleshoot issues, and handle replacements or escalations.
  • Manage inventory for welcome boxes, handle order changes, assist with documentation, recruitment, and financial reconciliation.

Required Qualifications:

  • Strong organizational skills.
  • Proficient with CRM systems (Zoho) and Dropbox.
  • Excellent communication abilities.
  • Experience in logistics coordination.
  • Background in customer service or logistics in manufacturing/e-commerce.
  • Knowledge of Lean principles.

Key Attributes:

  • Empathy, customer-first approach.
  • Team collaboration.
  • Commitment to task completion.

Basic working conditions : The employee must have their own method of dependable transportation and work full time. The employee must be able to work successfully in a team. The employee must be able to stand, stoop, or crouch for long periods of time.

Company Overview

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!

Company Description

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of contract work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefits package, and just as importantly, you will be treated fairly, with dignity, courtesy, and respect. Work with a Staffing Firm that works for you!

Company Description

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of contract work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.\r\n\r\nWith offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.\r\n\r\nAs a PrideStaff Field Associate, you'll enjoy our generous pay and benefits package, and just as importantly, you will be treated fairly, with dignity, courtesy, and respect. Work with a Staffing Firm that works for you!

Job Tags

Full time, Contract work, Temporary work,

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