Customer Support Specialist 2 Job at Faithful Financial Co, LLC, Brentwood, TN

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  • Faithful Financial Co, LLC
  • Brentwood, TN

Job Description

We are hiring Remote Customer Service Representatives to support customers across various client accounts. This is a flexible, work-from-home role ideal for individuals with strong communication skills and a customer-first mindset.


  • Handle inbound and outbound customer service calls
  • Provide clear, helpful, and professional assistance
  • Enter customer data accurately into our database
  • Follow up with customers to ensure satisfaction
  • Meet performance targets for advancement opportunities

Requirements


  • High school diploma or equivalent
  • Excellent verbal communication skills
  • Reliable internet connection and quiet work environment
  • Proficiency with Microsoft Office and general computer use
  • Flexible schedule availability, including evenings/weekends

Technology Requirements (MANDATORY to begin work):

  • Windows 11 desktop or laptop
  • Minimum 16 GB RAM
  • No Chromebooks or Apple devices
  • Dual monitors recommended (not required at application)
  • USB noise-canceling headset (not required at application)
  • Hardwired internet connection (not required at application)

Benefits

  • Fully remote position – work from home office
  • Starting pay of $12–$15/hour
  • Flexible self-scheduling
  • Advancement opportunities based on performance
  • Supportive team environment

Job Tags

Full time, Work at office, Remote work, Home office, Flexible hours, Afternoon shift,

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