Desktop Support Engineer-Part Time job at Sybex Support Services Newton, NC, US

Job Description

Must Have: Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support. Overview: We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems. Responsibilities:

Provide desktop support to end-users, including troubleshooting hardware and software issues
Install, configure, and maintain computer systems and peripherals
Set up and troubleshoot network connectivity for desktops and laptops
Manage user accounts and permissions in Active Directory
Assist with software installations and upgrades
Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
Collaborate with team members to resolve complex technical issues
Document technical procedures and solutions for future reference

Qualifications:

Proven experience as a Desktop Support Technician or similar role
Strong knowledge of network administration, technical support, and IT support principles
Proficiency in operating systems such as Windows, Linux, and Mac OS
Familiarity with office productivity software (e.g., Microsoft Office)
Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
Knowledge of VPN technologies and remote access tools
Excellent problem-solving skills and attention to detail
Strong communication and interpersonal skills

Job Tags

Part time, Work at office, Remote work,

Similar Jobs

Universal Health Services (UHS)

Program Director needed for new Emergency Residency Job at Universal Health Services (UHS)

...recruiting a Program Director to lead a new community-based Emergency Medicine residency program in the Antelope Valley in north... ...Health Services (UHS), one of the largest hospital and healthcare management companies. Palmdale and the Antelope Valley offer...

Kings Island

Seasonal Human Resources Office Assistant Job at Kings Island

...Are you organized, friendly, and ready to support the team that brings Kings Island to life? Were looking for a Human Resources Office Assistant to help power our Spring recruiting and onboarding efforts. This is a great opportunity to gain hands-on experience in...

The Staff Pad

Investigator Job at The Staff Pad

...Investigator Location: Austin, TX The Staff Pad has partnered with a rapidly growing law firm to hire an experienced Investigator... ...strengthen case outcomes. Responsibilities Conduct accident scene inspections, evidence collection, and background...

Bay Area Youth Services

Executive Assistant to the CEO/COO $55-60k/yr. Job at Bay Area Youth Services

...The Executive Assistant provides high-level administrative support to members of the CEO & COO. Works with a diverse group of important external stakeholders, as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize...

South Dakota State Government

Gate Attendant (Summer Seasonal) Job at South Dakota State Government

...Job Description Job ID: 29764 - Gate Attendant (Summer Seasonal) Agency: Game, Fish and Parks Location: Hot Springs, SD Minimum... ...may be available upon request. Please note this is a temporary or seasonal, non-benefited position, exempt from civil service....