Director, Training and Development (New York) Job at Legends Global, New York, NY

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  • Legends Global
  • New York, NY

Job Description

Join to apply for the Director, Training and Development role at Legends Global.

Responsibilities

  • Deliver Brooklyn Way training at the utmost quality throughout all departments.
  • Execute training validation to guarantee that staff can perform, not merely complete a course.
  • Create customized learning pathways for each level, ranging from firstshift event personnel to senior executives.
  • Develop leadership development pipelines to nurture internal talent.
  • Motivate employees to express their authentic selves at work.
  • Implement succession planning and strategies for the growth of internal talent.
  • Serve as the cultural North Star, establishing a standard for accountability and pride.
  • Spark enthusiasm in employees, encouraging them to view their positions as more than just a source of income.
  • Work with Human Resources to create and enhance recognition systems that acknowledge contributions based on impact rather than mere presence.
  • Promote a sense of belonging and inclusivity at every job level and from diverse backgrounds.
  • Partner closely with the Assistant General Manager, Human Resources, and departmental leaders to promote positive organizational growth.
  • Work with leaders from operations, guest services, security, and other areas to integrate culture into everyday tasks.
  • Leverage data and feedback to enhance training and monitor cultural advancement.
  • Create internal communication plans to keep employees motivated and updated.
  • Ensure full completion of Brooklyn Way training at 100% with validation for all employees within the first 12 months.
  • Launch a minimum of two new leadership programs that have measurable adoption within the first 12 months.
  • Enhance cultural alignment scores on the yearly engagement survey by 10% within the first 12 months.

Qualifications

  • Minimum of 5years in organizational development, training, employee engagement, or related fields.
  • Proven success driving culture and training at a large scale in fastpaced, guestfacing industries.
  • Experience working with unionized workforces is strongly preferred.
  • Exceptional communication and influence across all levels.
  • You are a firm believer that training does not conclude once the class finishes.
  • You embrace difficult discussions and welcome uncomfortable conversations that foster alignment and a better understanding of different perspectives.
  • You flourish in dynamic, everchanging environments, and embrace unpredictability that you can use to your advantage.
  • You thrive on being visible and actively engaging with a wide range of staff, building connections and fostering collaboration across teams.

Legal EEO Statement

Barclays Center/Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Barclays Center/Legends Global may require an employee to perform duties outside his/her normal description.

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Job Tags

Full time,

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