Job Description

Join to apply for the Director, Training and Development role at Legends Global.

Responsibilities

• Deliver Brooklyn Way training at the utmost quality throughout all departments.
• Execute training validation to guarantee that staff can perform, not merely complete a course.
• Create customized learning pathways for each level, ranging from firstshift event personnel to senior executives.
• Develop leadership development pipelines to nurture internal talent.
• Motivate employees to express their authentic selves at work.
• Implement succession planning and strategies for the growth of internal talent.
• Serve as the cultural North Star, establishing a standard for accountability and pride.
• Spark enthusiasm in employees, encouraging them to view their positions as more than just a source of income.
• Work with Human Resources to create and enhance recognition systems that acknowledge contributions based on impact rather than mere presence.
• Promote a sense of belonging and inclusivity at every job level and from diverse backgrounds.
• Partner closely with the Assistant General Manager, Human Resources, and departmental leaders to promote positive organizational growth.
• Work with leaders from operations, guest services, security, and other areas to integrate culture into everyday tasks.
• Leverage data and feedback to enhance training and monitor cultural advancement.
• Create internal communication plans to keep employees motivated and updated.
• Ensure full completion of Brooklyn Way training at 100% with validation for all employees within the first 12 months.
• Launch a minimum of two new leadership programs that have measurable adoption within the first 12 months.
• Enhance cultural alignment scores on the yearly engagement survey by 10% within the first 12 months.

Qualifications

• Minimum of 5years in organizational development, training, employee engagement, or related fields.
• Proven success driving culture and training at a large scale in fastpaced, guestfacing industries.
• Experience working with unionized workforces is strongly preferred.
• Exceptional communication and influence across all levels.
• You are a firm believer that training does not conclude once the class finishes.
• You embrace difficult discussions and welcome uncomfortable conversations that foster alignment and a better understanding of different perspectives.
• You flourish in dynamic, everchanging environments, and embrace unpredictability that you can use to your advantage.
• You thrive on being visible and actively engaging with a wide range of staff, building connections and fostering collaboration across teams.

Legal EEO Statement

Barclays Center/Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Barclays Center/Legends Global may require an employee to perform duties outside his/her normal description.

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