Job Description

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. 

Role : Eligibility Representative

Remote - 33726891

Skills & Experience:

• Delivers straightforward administrative and/or other basic business services in Eligibility.
• Implements and maintains eligibility for benefits. Implements, updates, and maintains automated, direct connect and/or manual eligibility data.
• Interacts with internal partners and/or external clients/vendors.
• Generates reports to identify and resolve discrepancies.
• Identifies process improvement opportunities for own cases.
• May negotiate and resolve eligibility with clients.
• May provide technical support for the electronic processing of eligibility.
• Ensures customer data is installed accurately and timely.
• May work with client's format and internal Systems to resolve errors.
• May interact with Systems to resolve technical issues.
• General knowledge of manual and automated eligibility.
• Familiar with reporting tools.
• Technical understanding of systems. Issues tend to be routine in nature.
• Good knowledge and understanding of Eligibility and business/operating processes and procedures.
• Works to clearly defined procedures under close supervision.

Education:

• Pharmacy background is not necessary but preferred, work at home experience, computer savvy, must be familiar with Microsoft programs specifically Excell & Word, PowerPoint & one note, must be reliable with great attendance. **Candidates will make and take calls with this role, but it is production based, not an inbound phone role or contact center job.**
• High School Diploma
• *Insurance Experience a Plus*
• *Call Center Experience a Plus*

Location and Schedule Notes

• Regular Schedule: 10 AM CST- 7 PM CST
• Training Schedule: 8 AM CST - 5 PM CST
• 100% Remote but the manager wants candidates within the Warrendale, PA area in case they need to come onsite occasionally
• Notes: Candidates must be reliable, with reliable internet. Must have the ability and experience to WAH. Must know how to set up equipment and navigate a computer.

Hourly Pay Rate Range (dependent on location, experience, and expectation)

The pay range that Magnit reasonably expects to pay for this position is: $15.00-$20.00/hr

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

Job Tags

Similar Jobs