Job Description

Field Service Technician I - Copiers & Printers (Digital Imaging Equipment) Location: US-WA-Spokane, US-ID-Lewiston, US-WA-Pullman Company: Canon U.S.A., Inc. Requisition ID: 33240 Category: Field Service Position Type: Full-Time Workstyle: Full-Time On Site About the Role If finding effective solutions and delivering exceptional service to customers sounds like your kind of job, Canon USA wants to hear your story. We are a leader in imaging technology, solutions, and services and are actively seeking a Field Service Technician to support our clients by maintaining and repairing Canon‑supported copiers, printers, and imaging equipment. In this hands‑on role you will provide on‑site technical service in a customer‑focused, business‑critical environment, ensuring peak performance and maximum uptime for Canon devices. This is a daytime, customer‑facing role that requires professionalism, reliability, and technical skill. Your Impact Providing on‑site maintenance, diagnostics, and repair of copiers, printers, and MFPs in line with Canon's Service and Parts Standards. Identifying and reporting product failure trends and serviceability issues to management, with accurate documentation. Maintaining up‑to‑date technical information, Field Service Reports, Expense Reports, and Canon property. Meeting customer needs by delivering efficient, responsive, and accurate maintenance in the field, shop, or on‑site. Delivering high levels of customer satisfaction through clear communication and dependable support. Ensuring machines perform reliably and supporting your team in reaching branch/district performance targets. About You: The Skills & Expertise You Bring Do you meet these requirements? Hold a High School diploma or equivalent experience. Possess a basic understanding of internet environments and the ability to successfully complete the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class. Ability to travel (valid driver's license and acceptable driving record necessary). Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated rate for this role: $19.00 - $26.31 hourly. This role is eligible for a transportation allowance. Workstyle Description Full-Time On Site - This position requires full‑time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Equal Opportunity Employment All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. Compliance We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. #J-18808-Ljbffr Canon U.S.A., Inc.

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