Job Description
The Charter Communications Aviation Flight Attendant is responsible for providing the highest levels of cabin safety and service to Charter Communications executives, clients, and guests who are traveling on board Charter Communications aircraft. The primary role of a Flight Attendant is to ensure the safety of the passengers. This role reports administratively to the Lead Flight Attendant and functionally to the aircraft Captain for all assigned trips.
MAJOR DUTIES AND RESPONSIBILITIES
Responsible for delivering the highest levels of passenger safety, as well as in-flight VIP-level service and support.
Work in accordance with the Flight Operations Manual (FOM), FAA, ICAO Regulations and all Flight Attendant process documents.
Responsible for aircraft cabin safety assurance, cabin preparation, catering, in-flight cabin service, cabin productivity and entertainment systems, post-flight duties and Commissary upkeep.
Use superior judgment to ensure a safe and efficient cabin environment during all phases of flight and maintain a high level of professional conduct, decorum, and appearance.
Act as the flight crew point person in the cabin in the event of an aircraft emergency and effectively coordinate the plan with fellow flight crew members.
Participate in pre-flight briefing/flight risk analysis and post-trip review.
Ensure that all risk mitigation relating to the cabin are conducted.
Ensure that the FOM required Safety Briefing is provided to all passengers.
Ensure proper operation of aircraft emergency, galley, and cabin equipment.
Plan menus, procure supplies, and provide first class food & beverage service.
Maintain a clean, neat, and orderly cabin environment during and post the flight.
For international flights prepare all requisite declarations for alcohol and other controlled substances as required by foreign governments.
Ensure that Customs Declarations are properly completed by passengers and submitted to the trip.
Management of aircraft Commissary including purchasing of cabin stocks (including consumables, snacks, beverages, alcohol, wine, paper products, OTC & prescription medications, household items, etc.).
Inventory control of Commissary (including stocking levels and reorder points) and ensure stock rotation.
Purchase of cabin entertainment media.
Management of cabin furnishings including dry cleaning of all linen and bedding items, laundry/starch, ironing of linens, dish towels, etc.
Actively involved in the development and deployment of the SMS.
Update Passenger Profiles to ensure continuity of superior service.
Awareness of developments in business aviation Flight Attendant industry.
Other duties as assigned.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English.
Familiarity with applicable FAA, FOM, and ICAO Rules & Regulations.
Familiar with SMS processes, including Risk Analysis and Mitigation.
Current flight attendant safety training and medical training certificates.
Industry involvement and awareness of flight attendant best-practices.
Demonstrated customer service and interpersonal skills.
Able to handle pressure in stressful situations.
Works independently and is equally effective in working with others.
Effective verbal and written communication skills.
Effective interpersonal skills.
Demonstrated problem-solving skills.
Able to perform basic math calculations accurately.
Familiar with Microsoft Office Suite, iPad, and related software applications.
Knowledge of all cabin, traveler productivity and entertainment systems which includes all emergency equipment.
Maintains a valid US Passport with appropriate visas.
Annual recurrent training required.
Flexible and adaptable with schedule changes.
Required Education
Associates degree or equivalent FAR Part 91 flight operations experience (as determined by the Lead Flight Attendant) required.
FACTS or Flight Safety training certificate within 12 months.
Required Related Work Experience and Number of Years
Experience in an executive flight attendant role - 2-4 years.
PREFERRED QUALIFICATIONS
Preferred Education
Bachelor’s degree preferred.
WORKING CONDITIONS
Office environment
Must live within 2 hours from Westchester County Airport.
Non-standard work schedule including weekends and holidays.
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Job Tags
Holiday work, Work experience placement, Gangs, Flexible hours,