Job Description

Ø Working location with Zip code – WILMINGTON, OH 45177

About the Role

Duties & Responsibilities

• To provide End to End Hands and Feet support for Alkermes.
• Install and maintain servers and network devices and other data center equipment.
• Racking, stacking, and cabling of network devices, servers and blade enclosures and other data center appliances.
• Replacement of parts like power supplies, switch modules, replacement of blade in chassis.
• Assist with hardware troubleshooting.
• Support data center management teams located remotely with maintenance activities by providing hands and feet support.
• Implement data center management best practices.
• Experience with consoles, KVM, Remote Site gateways etc.
• Prepare and maintain data center inventory.
• Create and maintain rack elevation diagrams.
• Escort and assist third party engineers coming into the data center.
• Experience in using ticketing systems.
• Daily walk through and reporting on any abnormalities observed.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

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