Help Desk Team Lead Drive Service Excellence Job at ASM Research, An Accenture Federal Services Company, Concord, NH

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  • ASM Research, An Accenture Federal Services Company
  • Concord, NH

Job Description

A leading IT service provider in Concord, NH is seeking a skilled Help Desk Team Lead to supervise daily operations, mentor junior staff, and ensure compliance with service level agreements. Ideal candidates will possess a Bachelor's degree and 3-5 years of experience in customer service roles, with leadership skills to manage a dynamic team. The position offers a competitive salary range of $66,800 to $75,000, along with comprehensive benefits.

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