Help Desk Technician - IT Support Job at KBTS Technologies, Inc., Carson City, NV

TVVrNWNmRXFLU0YwbG04V2FNaVBxODljVXc9PQ==
  • KBTS Technologies, Inc.
  • Carson City, NV

Job Description

Salary: $71,000 - 92,000 per year Requirements:

  • High school diploma or equivalent
  • Five years of experience with typical computer systems, operating systems, applications, and peripherals
  • Three years of IT work experience in a user support role
  • In-depth knowledge of commercially available operating systems and applications used by the agency
  • Familiarity with help desk applications for change/problem management
  • Understanding of computer systems and peripheral devices for system monitoring
  • Knowledge of user password security principles and practices
  • Basic understanding of database principles
  • Knowledge of network domains and login procedures
  • Awareness of web browser functionalities and differences between intranets and the Internet
  • General knowledge of at least one programming language (e.g., Pascal, COBOL, Natural, Fortran, BASIC, HTML)
  • Familiarity with network troubleshooting techniques
  • Ability to create and utilize disk images
  • Competence in developing system documentation and ensuring its completeness and accuracy
  • Capability to assist in monitoring program tests and reviewing computer output for errors
  • Skill in restoring data from backup media
  • Knowledge of departmental policies and procedures related to help desk support
  • Understanding of the agencys change/problem management plan
  • Experience with hardware and software specific to the agency
  • Talent for training and leading assigned personnel
  • Ability to oversee operations in the absence of a supervisor
Responsibilities:
  • Provide user support for computer systems and applications
  • Troubleshoot technical issues related to computer hardware and software
  • Configure help desk applications for effective problem management
  • Monitor computer systems and peripheral devices to ensure optimal functioning
  • Assist in the creation and maintenance of system documentation for clarity and completeness
  • Conduct tests on programs, monitoring outcomes, and identifying issues
  • Facilitate data recovery from backup sources as necessary
  • Train and mentor junior team members in best practices
  • Lead operations effectively in the absence of a supervisor
  • Stay updated on departmental policies and procedures regarding help desk support
Technologies:
  • COBOL
  • Fortran
  • Hardware
  • Support
  • Network
  • Security
  • Web

More:

We are looking for a Help Desk Technician for an extendable contract based in Carson City, NV, which requires all work to be performed on-site. We seek local candidates to join our team and support our users effectively. This role offers you the opportunity to leverage your extensive IT experience and further your career in a supportive and collaborative environment.

last updated 2 week of 2026

Job Tags

Full time, Contract work, Work experience placement, Local area,

Similar Jobs

GoPuff

Gopuff Delivery Driver - Choose when you work Job at GoPuff

 ...special incentives Earn Wait Pay when you schedule your time with us (varies by market) Choose your own schedule...  ...plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you... 

Maine Staffing

HOUSEKEEPER (FULL TIME) Job at Maine Staffing

 ...Housekeeper Position Crothall Healthcare is hiring immediately for full time Housekeeper...  ...details upon interview. Requirement: No experience is necessary. Willing to train! Pay...  ...duties to maintain establishments, including hotels, restaurants and hospitals, in a clean... 

Express Employment Professionals

Public/Tax Accountant Job at Express Employment Professionals

 ...Summary: We are seeking a detail-oriented and knowledgeable Public/Tax Accountant that has experience with UltraTax software....  .... Job Qualifications: Bachelors degree in accounting, Finance, related field and/or equivalent work experience. Must have... 

University of Kansas Health System

Patient Dietary Aide - Part Time Job at University of Kansas Health System

 ...equipment as per regulatory rules and procedures and stock items in the food service department. This posting is for two part-time positions...  ...and cooks food according to instructions. Typically performs fast food cooking duties in preparing food items to be served to... 

Slate Healthcare

Travel Med-Surg & Cardiac Telemetry RN Job at Slate Healthcare

Job Description Slate Healthcare is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Nashua, New Hampshire. Job Description & Requirements ~ Specialty: Med Surg / Telemetry ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 13 weeks...