Responsibilities:
Lead and manage a team of IT consultants/staff by providing guidance, support, and training as needed.
Monitor and analyze the performance of the IT team, ensuring that all coding practices and end product produced are up to standard.
Develop and implement best practices to ensure our IT enterprise applications are supportable and
maintainable.
Work with architects to ensure software design is being properly implemented
Evaluate and recommend software solutions to improve the quality of GDOT's IT enterprise
applications.
Work with project managers on management and implementation of development during the entire project life cycle.
Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.
Interview candidates and hire qualified individuals to fill open roles within the department
Generates daily, weekly, and monthly reports requested by both internal and external clients and GDOT IT Management
Develops and mentor staff to a high level of competency
Handles issues of a highly technical nature
Monitors staff performance and schedule adherence to improve efficiencies, identify training opportunities, and ensure proper coverage.
Remains current on internal procedures and external client requirements
Minimum Qualifications
Bachelor's degree in Computer Science and Information Technology or a related field
Technical certifications preferred
Five (5+) years of experience in an IT management role, IT technical lead role, or Project management role
Preferred Qualifications
5+ years of experience supervising or leading a support team
Experience in custom applications or Experience with customization in Commercial-off-the-shelf (COTS) products
Developed applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS
Experience with ServiceNow ITSM
Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)
Ability to resolve issues and exhibit strong initiative
Excellent planning, training, and follow-up skills and analytical abilities
Strong problem-solving and analytical abilities.
Strong project management and leadership skills.
| Skill | Required / Desired | Amount | of Experience |
| Experience supervising or leading a support team | Highly desired | 5 | Years |
| Experience in custom applications or Experience with customization in Commercial-off-the shelf COTS products | Highly desired | 5 | Years |
| Developed applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS | Highly desired | 5 | Years |
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