IT Junior System Administrator Job at MYCO Mechanical, Inc., Telford, PA

TkVROWVmY29MQ0o2bFdrUllzU09xTUJi
  • MYCO Mechanical, Inc.
  • Telford, PA

Job Description

We are seeking a motivated and detail-oriented Junior Systems Administrator to provide technical support and assist in the administration and maintenance of IT systems. The ideal candidate will have a strong foundation in troubleshooting, system monitoring, and customer service.

Responsibilities:

  • Provide technical support to end users for hardware, software, and network-related issues.
  • Identify, research, and resolve a wide range of technical problems.
  • Respond to support requests via phone, email, and in-person interactions in a timely and professional manner.
  • Perform proactive monitoring of computer systems using appropriate tools and utilities.
  • Document, track, and monitor incidents and requests to ensure prompt resolution.
  • Work directly with users to resolve more complex technical issues requiring additional time and expertise.
  • Participate in projects aimed at improving IT services and customer satisfaction.
  • Assist in planning and tracking team goals and objectives.
  • Act as a subject matter expert on assigned systems and follow established guidelines to troubleshoot and resolve issues.

Requirements:

  • Associate degree (2-year) in Information Technology or a related discipline.
  • 2–5 years of experience in technical support or a computer-related field.
  • Advanced troubleshooting and problem-solving skills.
  • Strong analytical abilities to evaluate issues, recommend solutions, and implement effective resolutions.
  • Excellent communication and organizational skills.
  • Ability to work independently with minimal supervision while maintaining a high level of effectiveness and consistency.
  • Demonstrated ability to work well in both team-based and individual settings.
  • Comfortable interacting with a user base with varying technical expertise.
  • Intermediate knowledge of infrastructure support components, including:
  • Desktop systems, tools, and utilities
  • Server operating systems and administration tools
  • IT networking and voice systems

Job Tags

Similar Jobs

City and County of San Francisco

Library Assistant Citywide Job at City and County of San Francisco

 ...Job Description Under general supervision, the Library Assistant performs general and varied non-professional library work requiring basic training and aptitude and assists patrons in the use of library facilities. They perform supplementary clerical work and provide... 

Apexon

Manual Tester Job at Apexon

Required Skills: We are looking to hire a Manual Tester with 6+ years of work experience with at least 4+ years of hand-on experience with Web Application Testing. The tester will be working in a fast paced mission driven public sector project, providing them an opportunity... 

Cisco

US State Government Affairs Manager Job at Cisco

 ...any state within the US._**Meet the Team**Cisco is seeking a government affairs professional to join a global team as a US State Government...  ...and preparing senior leaders for engagements with state and local officials, ensuring alignment with Cisco's business objectives.... 

Ally Financial

Sr. Bank Fraud Investigator Job at Ally Financial

 ...The Opportunity The primary role of the Senior Bank Fraud Investigator is to investigate and deter fraud against Ally Bank. This role...  ...required. Work related experience should consist of in-depth background in bank fraud investigations of all types of forgery claims... 

Pacific Office Automation

Experienced Field Copier Technician Job at Pacific Office Automation

 ...tenure. Position Are you looking to start your career in an industry of cutting-edge technology? We are seeking a Field Copier Technician (Canon, Ricoh, Sharp, Konica Minolta) to join our service team in the Bellingham, WA area. This is a field position with a...