Job Description

Our client, a respected health insurance provider based in Duluth, GA, is seeking a dedicated Korean Speaking Health Insurance Specialist . This individual will play a critical role in supporting clients across Individual Health Plans, Medicare, and Group Plans. The ideal candidate brings a blend of compassion, attention to detail, and healthcare knowledge—ensuring each client receives personalized, accurate support throughout their insurance journey.

Individual Health Plan Support

• Guide clients through Open Enrollment (annually from Nov 1 – Dec 15)
• Assist with plan selection and enrollment processes
• Address service-related issues (billing, claims, PCP changes, etc.)
• Liaise with insurance carriers on behalf of members
• Complete all necessary certifications ahead of enrollment seasons

Medicare Services

• Support both Annual (Oct 15 – Dec 7) and Open Enrollment (Jan 1 – Mar 31) periods
• Maintain AHIP and carrier-specific certifications
• Attend virtual/in-person training and carrier kickoff events
• Educate and assist members with Medicare plan enrollments and service issues

Group Health Plan Administration

• Provide quotes and enroll small group clients
• Support renewals, new hire enrollments, and terminations
• Participate in group client meetings and address ongoing service needs
• Collaborate with carriers and coordinate follow-ups

Additional Client Support

• Help clients apply for Medicare cards and Social Security Retirement Benefits
• Participate in community/client seminars as needed

Candidate Requirements:

• Bilingual fluency in Korean and English (spoken and written)
• Previous experience in health insurance (individual, Medicare, or group plans preferred)
• Highly organized with strong multitasking and communication skills
• Customer-focused with a proactive problem-solving approach
• AHIP certification preferred (or must be obtained within 30 days of employment)

Benefits Package:

• Comprehensive health insurance (medical, dental, vision)
• 401(k) with discretionary employer match
• 10 days PTO annually (vacation blackout Oct–Dec)
• Ongoing training and certification support
• Opportunity for performance-based bonuses

Are you ready to make a move? Apply today!! We look forward to hearing from you.

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