Job Description
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
About Us We are a leading Managed Service Provider (MSP) dedicated to delivering tailored comprehensive IT solutions to our diverse clientele with a responsive, personal approach. We are an eclectic team of friendly professionals which strive towards the synergy between excellent Customer Experience and optimum operational expectations. Our mission is to understand our customers unique needs, streamline operations, enhance security, and foster innovation in every organization we serve. We pride ourselves on our customer-centric approach as trusted advisors and our commitment to deliver excellence in every project, service or support we perform.
We are looking for top talent to work
in our office that share our core values:
- We are team players, striving towards common goals
- We cultivate the golden rule mindset treat our customers the way we would want to be treated in their shoes
- We operate with integrity, transparency and accountability in our interactions with each other, customers and other vendors
We are seeking a skilled and motivated Network and Systems Engineer to join our dynamic team. The ideal candidate should possess a superb technical background, excellent problem-solving skills with superior communications verbal and written for C suite, executives and business leadership, enhanced time management skills and a passion for maintaining and optimizing network systems. This is an exciting opportunity to work in a fast-paced environment where your contributions will directly impact our clients' success.
Core Responsibilities with Requirements - Network Management: Design, implement, and manage complex Servers, virtual machines, domain controllers, network infrastructure for various clients including data storage, backup and disaster recovery protocols.
- System Administration: Regular oversight on the installation, configuration, and maintenance of operating systems-exceptional knowledge of Windows 10/11, MacOS including desktops, Servers-WS Server 2016, 2019, 2022, and applications-Office 365, Azure, MS Entra ID and Active Directory.
- Security: Implement best practices for network and systems security, including working knowledge of Cloud services, firewalls, Hyper-V, VPNs, and intrusion detection systems.
- Monitoring and Troubleshooting: Monitor network performance, identify issues, and implement solutions to ensure optimal performance and reliability.
- Client Support: Provide technical support including escalated tickets from Tier 1 and 2 teams, guidance to clients, ensuring prompt resolution of issues including some break/fix issues and maintaining high standards of customer satisfaction.
- Lead technical projects including infrastructure upgrades, migrations, new client on-boarding and software implementation.
- Documentation: Maintain detailed documentation of network configurations, system setups, and troubleshooting procedures on each customer.
- Continuous Improvement: Stay updated with the latest industry trends and technologies and recommend improvements to enhance service delivery.
- Utilize PSA software to document, track, schedule and escalate ticket requests and RMM tools.
- Mentor or Coaching: Tier 1 / 2 occasionally (as needed)
- Work directly with ownership on technology strategies
Minimum Qualifications and Skills - Proven experience as a Network and Systems Engineer or similar role.
- Strong working knowledge of network protocols, routing, and switching.
- Relevant experience with network security practices and tools.
- Proficiency in system administration, including Windows and Linux operating systems.
- Proficiency with virtualization technologies (e.g., VMware, Hyper-V).
- Excellent problem-solving and analytical skills.
- Superior communication and interpersonal skills.
- Ability to work independently with strong time management skills and operate as part of a team.
- Relevant certifications (e.g., Microsoft Certified: Azure Administrator) are a plus.
- Min 2 year, preferably 4-year Bachelors of Science in Computer Science and Engineering (or equivalent experience)
What We Offer - Competitive Annual base salary of $60,000 - $80,000.00
- 50% of your medical insurance is company paid
- 401(k) retirement plan with up to a 4% employer match
- Paid holidays and 10 days of PTO within one year
- Opportunities for professional development with educational reimbursement for certification tests and company provided training resources.
- A supportive and collaborative work environment.
- Exposure and career advancement into a wide range of technologies and industries.
- Engaging, supportive and stimulating team (and individual) events held monthly and annually.
How to Apply
If you are a dedicated Network Admin and Systems Engineer looking to join a forward-thinking MSP, we would love to hear from you. Please submit your resume and a cover letter detailing your experience. Online
applications accepted only and why you are the perfect fit for this role.
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Join us and be a part of a team that is setting new standards in IT service delivery. Apply today and take the next step in your career as a Network and Systems Engineer!
We look forward to receiving your application.
Job Tags
Holiday work, Remote job,