Job Title: National Account Director Location : Remote/US About the Job We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue progress to make a real impact on millions of patients around the world. Main Responsibilities: Serve as the main point of contact for Account and decision making regarding with whom to engage based on audience and nature of discussion. Lead and manage the account negotiation and contract development process Responsible for securing competitive product access and formulary placement, drive Sales and to position Sanofi as a leader in the respective disease categories Engage (CEO, COO, CMO, SVP, Director), key influences and or key decision makers across multiple departments within the customer organization to create mutually beneficial business relationships Develop a robust internal support network that influences brand strategy and executes tactics through frequent headquarter meetings and interactions Ensure critical customer and business insights are communicated / presented to Brand Management, USMA, Sales Leadership and Senior Management Collaborate transversally with Field Sales, Government Affairs and Policy, Health Outcomes, Operations, Medical Affairs, Customer Development, and Brand. Management personnel Provide strong leadership, strategic thinking, business planning, communication skills, along with the results orientation, and business savvy. Lead account management to develop, negotiate and implement innovative contracts to support brand strategies and coordinate pull-through activities to support access opportunities and challenges. Track, problem solve, and analyze contracted product performance and communicate account performance broadly with key stakeholders Demonstrate the ability to identify and initiate market shaping opportunities through evolving customer and government business models Maximize business opportunities with brand management teams to develop and enhance segment strategies Shape value position and collaborate with Business Unit and Market Access and Business Development Senior Leadership to advance organizational knowledge of customer competitors and market evolution Work transversally and communicate appropriately with internal (e.g., sanofi-pasteur, Sanofi-Genzyme) and external (e.g., alliance partners, JV partners) partners Essential Functions of Position: PERFORMANCE LEADERSHIP Attain or surpass Access and Volume/Share business goals. Communicate timely and accurate information on company vision, strategies, tactical, operational and performance objectives BUSINESS ANALYSIS AND PLANNING Formulate, implement, and regularly assess business plan with Core Team members to achieve business objectives Effectively utilize all available information to analyze and capitalize on business opportunities ACCOUNT MANAGEMENT LEADERSHIP Identify and examine key account information and data where possible Understand global managed care initiatives Secure and translate an in-depth understanding of key account initiatives and projects Develop relationships with key account personnel at select key accounts Facilitate and direct cross-functional projects ADMINISTRATIVE/OPERATIONAL/PROFESSIONAL Develop and implement administrative processes that ensure the timely, prioritized completion of activities Utilize available resources to efficiently and effectively achieve objectives Effectively utilize all available forms of communication that generates teamwork and accountability Consistently demonstrate a working knowledge of disease entities, Sanofi products and competitive products to position our products appropriately About You Critical Skills: Customer Focus Focuses attention on building and maintaining customer relationships to achieve success Demonstrates Executive Presence Directing Others Collaborates across functional, geographic, and company boundaries to meet mutual business goals and objectives Building Talent Continually focuses on the performance and development of one's self and others to enhance the talent of the company Analytical Skills and Decision Quality Synthesizes data from multiple, conflicting data sources to evaluate business opportunities and develop solutions Building Effective Teams Develops, motivates and guides a group to successful outcomes and the attainment of business objectives. Key Competencies: Demonstrate ability to Think Strategically to turn market dynamics into insights and opportunities. Develop plans to deliver results Advanced negotiation skills Contracting exposure and experience Commit to Customers to gain a deep understanding of the customer, healthcare landscape and market and identify opportunities. A commitment to internal partners is also extremely important Strive for Results through strong business plan execution, as well as ability to clearly define goals, milestones, and KPIs for performance tracking Demonstrate the ability to Make (good) Decisions in all facets of work Continually lead the evolution of USMA and Sanofi US, Act for Change Transversal Collaboration as evidenced by ability to work effectively across the organization
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