Network Engineer I - NOC (Entry Level) Job at JSI, Lubbock, TX

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  • JSI
  • Lubbock, TX

Job Description

Job Description

Job Description

Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer I in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth and advancement opportunities.

Location: Lubbock, TX 

Job Type: Full-time, non-supervisory 

On-call: Required 

Travel: Occasional

Responsibilities
  • Proactively monitor and maintain customer network infrastructure.
  • Create and manage tickets for network issues.
  • Troubleshoot network and server problems.
  • Document network configurations, processes, and troubleshooting steps.
  • Perform routine maintenance and software upgrades on customer equipment.
  • Escalate complex issues to appropriate resources.
  • Communicate technical concepts clearly and concisely.
  • Develop knowledgebase solutions for common issues.
  • Work flexible shifts and participate in on-call rotation.
  • Efficiently handle incoming/outgoing calls in a professional and knowledgeable manner.
Qualifications
  • Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line.
  • Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.
  • 0-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks (entry-level and experienced candidates welcome).
  • Bachelor’s degree in computer/management information systems, Engineering, Computer Science or equivalent required. Experience may be considered in lieu of a degree.
  • Ability to work in a fast-paced, team-oriented environment.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • High school diploma or GED required.
Benefits

At JSI, you will have a rewarding and challenging career on every level of the organization. JSI is committed to providing our employees with the following:

  • Professional growth and development opportunities.
  • A diverse, dynamic, and stimulating work environment.
  • Educational opportunities.
  • Work-life balance.
  • A competitive salary and benefits package.

Job Tags

Full time, Immediate start, Flexible hours, Shift work, Night shift,

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