Job Description

Job Description

Job Description

Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer I in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth and advancement opportunities.

Job Type: Full-time, non-supervisory 

On-call: Required 

Travel: Occasional

• Proactively monitor and maintain customer network infrastructure.
• Create and manage tickets for network issues.
• Troubleshoot network and server problems.
• Document network configurations, processes, and troubleshooting steps.
• Perform routine maintenance and software upgrades on customer equipment.
• Escalate complex issues to appropriate resources.
• Communicate technical concepts clearly and concisely.
• Develop knowledgebase solutions for common issues.
• Work flexible shifts and participate in on-call rotation.
• Efficiently handle incoming/outgoing calls in a professional and knowledgeable manner.

• Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line.
• Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.
• 0-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks (entry-level and experienced candidates welcome).
• Bachelor’s degree in computer/management information systems, Engineering, Computer Science or equivalent required. Experience may be considered in lieu of a degree.
• Ability to work in a fast-paced, team-oriented environment.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• High school diploma or GED required.

At JSI, you will have a rewarding and challenging career on every level of the organization. JSI is committed to providing our employees with the following:

• Professional growth and development opportunities.
• A diverse, dynamic, and stimulating work environment.
• Educational opportunities.
• Work-life balance.
• A competitive salary and benefits package.

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