Job Description

Job Description

Job Description

Position Overview
The Mailroom Clerk is responsible for accurately processing, distributing, and tracking incoming and outgoing mail and packages while adhering to department and company policies. This position plays a key role in supporting production goals by meeting or exceeding daily affidavit targets, ensuring document accuracy, and maintaining efficient mailroom operations. The ideal candidate will demonstrate strong attention to detail, organization, and communication skills, and will work effectively both independently and as part of a team.

Essential Job Functions

• Adhere to all department and company policies and procedures.
• Receive, sort, and distribute mail and packages to appropriate destinations.
• Manage daily workload to meet or exceed minimum affidavit and processing goals.
• Perform preliminary proofing of documents for clerical, server, and client-specific errors.
• Ensure the highest level of quality and accuracy in all completed work.
• Demonstrate a clear understanding of proper service of process procedures.
• Maintain organization of mailroom operations, including inventory and supplies.
• Perform in a fast-paced environment while maintaining strong attention to detail.
• Work effectively both independently and collaboratively with other departments.
• Communicate clearly with team members, supervisors, and other departments to ensure smooth workflow.

Additional Responsibilities

• Maintain a safe, positive, and productive work environment.
• Display flexibility and adaptability to support interdepartmental duties or changing priorities.
• Support new initiatives and process improvements as directed by management.
• Maintain organization of daily tasks, documents, and shipment tracking.

Skills and Qualifications

• Physical Stamina and Strength: Ability to lift up to 50 lbs, stand for extended periods, and move mail and packages efficiently.
• Attention to Detail: Ensure shipments and documents are accurate, properly packaged, labeled, and filed; strong ability to alphabetize and organize.
• Organization and Time Management: Prioritize tasks, manage daily workflow, and meet established deadlines.
• Basic Computer Skills: Proficiency with Microsoft Word and Excel; familiarity with shipment software (e.g., FedEx, UPS) preferred.
• Problem-Solving: Ability to address unexpected issues such as shipment discrepancies or last-minute changes with a solutions-oriented mindset.
• Communication Skills: Clearly communicate with team members and management; provide timely updates on shipments or issues.
• Knowledge of Shipping Procedures: Understand and follow proper packing, labeling, and mailing processes.
• Teamwork and Collaboration: Work effectively with colleagues, especially during high-volume periods.
• Adaptability: Adjust quickly to shifting priorities, tight deadlines, or workflow changes.
• Multitasking: Balance multiple responsibilities such as mail distribution, document proofing, inventory management, and data entry.
• Inventory Management: Track and maintain mailroom supplies and reorder materials as needed.

Position Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Ability to type a minimum of 35 words per minute.
• Strong multitasking and organizational skills.
• Proficiency in reading and writing English.
• Ability to work with minimal supervision and meet daily goals.

ProVest plays a critical role in the legal process by ensuring that defendants in a legal action have been properly served process. We specialize in managing the service of process related to creditors’ rights and mortgage defaults. Today, ProVest annually serves millions of documents for the country’s most notable law firms, financial institutions and insurance companies. Our rich history, disciplined approach and the expertise of our professionals have made us an industry market leader since 1991. With 30 years of experience, ProVest has earned a reputation as a trusted and knowledgeable provider. The industries we support require a process server to be knowledgeable about consumer rights and consumer laws. As a result of our specialty in this industry we play a vital role in ensuring the consumer is protected and informed.

Company Description

ProVest plays a critical role in the legal process by ensuring that defendants in a legal action have been properly served process. We specialize in managing the service of process related to creditors’ rights and mortgage defaults. Today, ProVest annually serves millions of documents for the country’s most notable law firms, financial institutions and insurance companies. Our rich history, disciplined approach and the expertise of our professionals have made us an industry market leader since 1991. With 30 years of experience, ProVest has earned a reputation as a trusted and knowledgeable provider. The industries we support require a process server to be knowledgeable about consumer rights and consumer laws. As a result of our specialty in this industry we play a vital role in ensuring the consumer is protected and informed.

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