Operations Manager - Office & Team Support (Los Angeles) Job at Refactor Games, Santa Monica, CA

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  • Refactor Games
  • Santa Monica, CA

Job Description

Job Description

We’re looking for an Operations Manager to oversee the day-to-day operations of our Los Angeles studio. This role is all about ensuring the office runs smoothly, the environment is professional and welcoming, and employees have the tools, resources, and amenities they need to thrive.

You’ll manage the office, curate food and supplies, support HR processes, assist with payroll, and act as a reliable point of contact for staff and partners. The ideal candidate is local to Los Angeles , resourceful, and connected enough to make things happen quickly.

You’ll Work On:

  • Running the LA office: managing facilities, supplies, water, food, and amenities
  • Maintaining a clean, efficient, and welcoming work environment
  • Handling employee needs : workstation setup, supplies, scheduling support, general assistance
  • Managing HR coordination : onboarding/offboarding, maintaining employee records, benefits support
  • Assisting with payroll coordination in partnership with finance
  • Coordinating office services and external vendors (IT vendors, cleaning, food, amenities, etc.)
  • Organizing in-office meetings, company events, and team gatherings
  • Acting as a professional representative of the studio when interacting with vendors, local partners, and guests
  • Ensuring smooth communication and day-to-day operational efficiency

Requirements:

  • 5+ years of experience in operations, office management, or HR coordination
  • Strong organizational skills and the ability to manage multiple priorities at once
  • Hands-on experience with HR processes and payroll support
  • Comfortable handling confidential employee and company information
  • Proficiency with productivity software (Google Workspace, Slack, scheduling tools)
  • Must be local to Los Angeles , with familiarity and connections in the city

Bonus Points:

  • Previous experience in game development, tech, or entertainment industry operations
  • Background managing vendor relationships and office logistics
  • Experience building positive in-office culture for hybrid/partially remote teams
  • Passion for soccer or sports culture is a plus

This is a critical studio role : you’ll make sure the office runs seamlessly, employees are supported, and day-to-day operations are always under control , freeing the dev team to focus fully on building the game.

Job Tags

Local area, Remote work,

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