Receptionist - State Farm Agent Team Member Job at Rachel Machin - State Farm Agent, Lakeland, FL

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  • Rachel Machin - State Farm Agent
  • Lakeland, FL

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Rachel Machin State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a receptionist that is wanting to work in an office that fosters inclusivity and positivity.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities:

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Qualifications:

  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish speaking preferred

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