Job Description:
As a Remote Chat Agent for FDF Energy Services, you will be responsible for providing exceptional customer service to our customers through live chat and other digital channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner, while also promoting our energy services and products.
Responsibilities:
· Respond to customer inquiries through live chat, email, and other digital channels
· Resolve customer issues and concerns in a timely and professional manner
· Provide accurate and helpful information about our energy services and products
· Troubleshoot and resolve technical issues with customer accounts
· Collaborate with other teams to resolve complex customer issues
· Meet or exceed customer service and sales performance metrics
Benefits:
· Competitive hourly rate ($15-$20/hour)
· Opportunities for advancement and professional growth
· Comprehensive training program to ensure success
· Flexible scheduling and remote work options
· Access to company-sponsored health and wellness programs
· 401(k) retirement plan with company match
· Paid time off and holidays
· Discounts on energy services and products
· Collaborative and dynamic work environment
· Professional development opportunities
· Recognition and rewards for outstanding performance
Requirements:
· High school diploma or equivalent required; associate's or bachelor's degree preferred
· 1-2 years of customer service experience in a call center or chat environment
· Excellent communication and problem-solving skills
· Ability to work in a fast-paced environment and adapt to changing priorities
· Proficiency in computer software and technology, including chat platforms and CRM software
· Reliable internet connection and quiet workspace for remote work
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....Job Description Job Description Salary: We are looking for a Motion Graphic Designer who sees creative work as a calling, not just a career. In this role, you will help bring stories to life through animation, 3D design, and visual storytelling that supports a ministry...
...risk-based assurance and advisory projects, contributing to the quality of audit work. A key aspect of this role involves testing models and model-related tools as part of audit engagements. You will support Auditor-In-Charge (AIC) responsibilities and maintain knowledge...
...The Fraud Investigator has an above average understanding, background and aptitude related to personal loan and credit card lending, collections, or fraud investigations with the ability to apply that understanding to handle fraud matters escalated from various referral...
...Description Summary: The Child Life Specialist II demonstrates progressive skill and knowledge of the therapeutic process of working with children and families; evaluating their development skills and psychosocial needs and providing them with a variety of appropriate...
...judgments and decisions. Physical Demands Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile with linoleum in some food process areas. Height of work surfaces generally between 36 and 48. Walking: Short distances for...