RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings.
YOUR RESPONSIBILITIES
Live Our Vision, Values, and Beliefs every day
Represent the RH brand through polished communication, personal appearance, and professionalism
Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations
Collaborate with cross-functional partners and Leaders to ensure the customer’s needs are not only met but also exceeded
Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems
Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships
Qualify and educate potential design customers on the services offered by RH Interior Design
OUR REQUIREMENTS
1+ years of experience in Customer Service, luxury retail, and hospitality preferred
Fluency in French, Written and Verbal
Poise and confidence to interact with high-end customers while maintaining confidentiality
People and relationship-driven
Driven to deliver first-class service and exceed customer expectations
Ability to recognize and respond to multiple priorities
Exceptional analytical, problem-solving, and decision-making skills
Strategic, highly organized, and results-oriented
Excellent verbal and written communication skills
Commitment to Quality with exceptional attention to detail
Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce, and Google Applications
Willingness to work a flexible schedule, including evenings, weekends and holidays
Ability to be productive working remotely
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
...Attitude Values Teamwork Loves Serving and Helping Others Applicants must be able to: maintain availability for early morning shifts Smile Create and Maintain Eye Contact Make Emotional Connections with Guests Honors and encourages others to...
...covers personal injury defense, employment, business, construction, and real estate disputes. We take our work seriouslybut not ourselvesand were looking for... ...Quick to learn and tech-savvy (bonus points for experience with Microsoft Office or Clio) Someone who...
Required Skills: Automation TestingWriting test scriptsTOSCA/ SeleniumETL testingExecute all levels of testing (Functional, Integration, and Regression)Needs an ETL tester with AutomationWriting test scriptsEnd to end testingTosca- preferred or Selenium60-70%...
...Russell Tobin's client is hiring an Assistant Store Manager in Philadelphia, PA Employment Type: Contract Location: Hybrid... ...Extremely detail-oriented and organized ~ Proficient in Excel & Microsoft Office ~ Self-starter who can complete tasks with minimal...
...Job Title- Azure Data Engineer Location - Hybrid - Dallas, TX Must have 8+ years of experience Job Summary Work closely with source data application teams and product owners to design, implement and support analytics solutions that provide insights...