Job Description

Job Description

Job Description

Become a Scheduling Partner with Tribute Home Care and play an important role in setting a new standard in elder care.

Make a difference - Find meaning - Lead - Collaborate - Grow - Have a voice - Laugh - Love your team

Tribute Home Care is looking for a full time Scheduling Partner to join our team. This is a great position for someone that is detailed, has strong problem-solving skills and is seeking meaningful, mission-driven work, and the opportunity to grow professionally.

About Tribute

Tribute Home Care is a growing private home care company that offers people who need assistance in the home what they want above all else: consistently great caregivers and great service. We do this by hiring only those caregivers who can build real connections with their clients and by offering them the community of support and recognition they deserve.

A day in the life of a Scheduling Partner

Scheduling Partners play a critical role in matching our remarkable Caregiver Associates with clients in need of care. They will have the opportunity to build strong relationships with caregivers and witness the impact a great caregiver - client match can have on clients, their families, and our caregivers.

This will be done by:

• Collaborating with Client Solutions Managers to understand clients care needs and scheduling requirements
• Building relationships with caregivers to best understand their availability, skills, and personality
• Helping match caregivers with clients in a thoughtful, meaningful way that pair skill sets and personality
• Building schedules and orienting caregivers to new schedules
• Seeking creative solutions to scheduling problems, both independently and collaboratively
• Assisting in the continuous improvement of scheduling efficiency

This is a hybrid position. The role requires working on-site at Tribute's Framingham office every Wednesday for full-day in-person orientations with new Caregivers and for occasional in-person events and Caregiver celebrations. Additionally, the position involves visiting Caregivers in the community approximately once every other month. On days without in-person commitments, this person has the flexibility to work from home.

Here's what the ideal candidate will bring to Tribute:

• A Bachelor's degree from an accredited college
• A minimum of 2 years of administrative experience
• The ability to travel to the Tribute Framingham, MA office every Wednesday and to visit Caregivers in the community every other month
• Intermediate Microsoft Excel skills
• Prior experience in a remote working environment
• Experience working in a fast-paced environment
• Strong problem-solving skills and the ability to multitask
• Strong written and verbal communication skills
• Attention to detail
• Strong organization skills
• A collaborative approach
• Unwavering, passionate commitment to the customer experience and service excellence

Benefits of working at Tribute

• Strong, mission-driven culture
• Fun, collaborative, and supportive team that you will love working with
• Opportunities for growth
• Competitive salary
• Unlimited paid time off
• Ability to work from home / remote
• Health, dental and vision insurance with employer contribution
• 401(k) retirement plan

Interested in learning more about working at Tribute? Hear from members of the team on our YouTube Channel:

Are you ready to join the team?

If you think this opportunity aligns with your interests, passions, and experience, the next step is to complete our application. You will be asked to provide your resume and answer a few job-specific questions. One question will ask you to share, in your own words, why you're excited about this role and why you'd thrive on the Tribute team. Our hiring team values hearing what motivated you to apply and how your background and experience would make you thrive at Tribute.

If you are selected to move forward in the hiring process, you will hear from Haley or Gena on our People & Culture team to set up time to discuss the position further.

Tribute Home Care is an equal opportunity employer and values diversity on all of our teams. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our company is a true meritocracy, and we invite you to come as you are.

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