Job Description

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. We serve 2.7 billion hourly workers globally and aim to improve technology for an underserved market. Our customers include leading brands across sectors. We are a high-growth Series B company backed by investors including Founders Fund, BOND, and Coatue.

Workstream is looking for a Revenue Operations Manager to be a foundational partner to our go-to-market (GTM) teams. This role will own the strategy, design, and execution of Workstream\'s revenue engine. You\'ll work closely with leaders across Sales, Marketing, and Post-Sales (customer success, implementation, and support), providing data-driven insights, process optimizations, and strategic guidance to accelerate growth and prepare the organization for scale.

This is more than a technical or analytical role; we\'re looking for a creative problem-solver with a strong business mind. You\'ll be a trusted advisor, leading complex, cross-functional projects and bringing a consultative approach to our most critical business questions. This is a high-impact, high-autonomy role for someone ready to build, iterate, and drive tangible results in a fast-paced environment.

What You'll Do

Strategic Business Partnership

• Act as a strategic partner to GTM leadership, providing data-driven recommendations on topics such as territory and quota planning, incentive design, and market segmentation.
• Lead complex, cross-functional projects from ideation to implementation, such as defining new GTM motions, refining pricing strategies, or optimizing the customer journey.
• Build and maintain comprehensive dashboards and reporting that provide clear, actionable insights into pipeline health, sales performance, and revenue metrics for leadership.
• Conduct deep-dive analyses to identify and address bottlenecks, pinpoint growth opportunities, and improve overall operational efficiency.

Process & Systems Optimization

• Design and implement scalable processes and workflows across the revenue organization to improve efficiency and drive consistent performance.
• Develop and document best practices, playbooks, and standard operating procedures to ensure operational rigor and consistency.
• Manage the annual planning process for GTM teams, collaborating with leaders and finance to align on goals and resource allocation.
• Support the optimization of our GTM technology stack (e.g., CRM, automation tools, reporting platforms), ensuring data integrity and a seamless user experience for our GTM teams.

Revenue Performance & Enablement

• Identify opportunities for automation and workflow enhancements to reduce manual work and free up time for our GTM teams to focus on core revenue-generating activities.
• Monitor and measure the adoption of new initiatives, using feedback to continuously iterate and improve.
• Provide ongoing coaching and support to GTM teams, using data to help leaders and reps improve performance and achieve targets.

What You Bring

• 4-7 years of experience in a high-growth B2B SaaS environment, with a strong background in Revenue Operations, Sales Operations, or Business Operations. We also value backgrounds in management consulting and investment banking-turned start-up operator.
• Strategic & independent thinker: You\'re a self-starter who can turn ambiguity into clear, actionable plans. You\'re driven by the success of the business and have a strong bias for action.
• Data savvy & impartial: You\'re confident translating data into a compelling narrative. You have strong business judgment and use data to inform decisions without bias.
• Technical proficiency: You have advanced proficiency in Excel with SQL knowledge for independent data analysis and system building. You are very familiar with B2B SaaS metrics (ARR, CAC, LTV, churn, expansion revenue, unit economics) and feel comfortable leading conversations with company leadership around these metrics.
• Creative and structured problem-solver: You ask great questions and can think beyond standard solutions. You\'re willing to dive into the details and understand the front-line reality to find the best way forward while ensuring solutions are structured and scalable.
• Exceptional communicator & leadership presence: You can present complex ideas clearly and persuasively, and you have a track record of effective stakeholder management, especially with senior executives and leaders. You are not afraid to bring an opposing perspective and facilitate healthy debate to drive toward a robust, aligned decision.

How to be successful in this role

We are looking for someone who has high EQ and high IQ, sets the bar high and expects greatness from themselves and those they work with, and has a bias for action (we are a startup!). We\'ve been scaling fast and we are looking for someone who is excited about owning a function that is continuously shifting. Come run with us!

Working at Workstream

• We operate with urgency, ownership, and a growth mindset.
• This is not a traditional 9-to-5 rolewe value accountability, flexibility, and getting results.
• If you thrive in high-growth environments and are passionate about building from scratch, we\'d love to connect.

What We Offer

• A mission-driven and value-based company dedicated to empowering deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup with over $120M in funding
• Work directly with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of premiums for employees and 85% for dependents
• In-office amenities and stocked kitchen
• 401(k) Plan
• Learning and development stipend
• Unlimited PTO

Salary Range

In compliance with the California Pay Transparency Law, the salary range for this role is between $160,000 to $200,000 in Menlo Park. This range is not inclusive of our discretionary bonus or equity package. When determining a candidates compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Additional Information

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals.

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