Job Description

Order a Plumber Inc. – Point LookOut, NY About the Role: As a Service Plumbing Technician at Order a Plumber Inc., you’ll be part of a modern plumbing company that leverages today’s technology to deliver Fast, Reliable, and Guaranteed Services. You’ll work directly with residential and commercial customers, performing high-quality service while using industry-leading tools and software to stay organized and efficient. Responsibilities: * Perform plumbing installations, service repairs, and preventative maintenance. * Diagnose and troubleshoot plumbing issues using advanced tools and technology. * Handle heating-related service calls, including basic heating system troubleshooting and drain cleaning as required. * Successfully diagnose and resolve no-heat or no-hot-water situations. * Utilize Housecall Pro (HCP) to manage jobs, estimates, and customer communication. * Present solutions and estimates to customers with confidence and professionalism. * Deliver exceptional customer service with clear, professional communication. * Maintain a high standard of workmanship, safety, and integrity on every job. Requirements: * Proven service plumbing experience (residential and/or commercial). * Knowledge of modern plumbing methods, codes, and materials. * Required knowledge of heating systems and basic drain cleaning. * Ability to handle no-heat and no-hot-water calls confidently and efficiently. * Furnace and HVAC knowledge is highly preferred. * Strong problem-solving and troubleshooting skills. * Experience with ServiceTitan or Housecall Pro is highly preferred. * Bilingual (English/Spanish) highly preferred. * Professional, reliable, and team-oriented mindset. Compensation & Benefits: * Hourly Pay: $28.00 – $32.00 per hour, paid weekly. (Depending on Experience) * Commission Bracket System: Earn additional pay based on performance and sales, with tiered commission brackets—the more you produce, the higher your commission percentage. * Spiffs & Bonuses: Extra incentives for up-selling service agreements, accessories, and high-margin solutions. * Comprehensive benefits package. * Ongoing training and professional development opportunities. * Career growth within a reputable, expanding company. About Order a Plumber Inc.: Located in Point LookOut, NY Order a Plumber Inc. is a trusted name in plumbing. Our mission is to provide customers with Fast, Reliable, and Guaranteed Services while combining top-notch skills with the latest plumbing technology. We’re not just fixing pipes—we’re building relationships and making sure our customers feel taken care of from start to finish. Join us and be rewarded not only for your skills but also for your performance.

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