Function (Scope and Main Purpose of Job) Responsible for accurate cash transactions and processing of sportsbook wagers and payments. Core Service Standards CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience. FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here III. Specific Responsibilities and Duties Accepts bets and parlay cards and writes tickets on all sporting events from customers in a professional and courteous manner. Receives sport or parlay tickets from customers and pays customers who present winning tickets and vouchers. Maintains and balances a till for use in issuing and redeeming tickets and vouchers. Maintain a neat and well-stocked window for the next shift. Responsible for processing transactions accurately and maintaining accurate reconciliations. Must be aware of all District of Columbia Office of Lottery and Gaming procedures and logging. Must know all terms and conditions pertaining to sports wagering. Must be fully aware of all lines and odds in the Sports Book. Remain alert to any peculiar betting patterns and report such events to the Sports Book Supervisor. Ensures compliance with all regulatory controls of the state gaming agency. Promotes superior guest service. Job Requirements (skills, knowledge, and abilities) Prior sports and sports betting knowledge is preferred. Must be able to communicate well with the public. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to obtain and maintain a valid license as required by the District of Columbia Office of Lottery and Gaming for the position. Must be able to work flexible shifts including nights, weekends, and holidays. Educational Requirements High School Diploma, GED or equivalent combination of education and experience in high volume cash operations. Essential Functions/Exposures Ability to stand for a long period of time with basic range of motion (bending, twisting, reaching etc.). Ability to speak for a long period of time. Ability to lift, push or pull 25 lbs. Ability to work in a high energy atmosphere exposed to alcohol, bright lights and loud noises. The pay range for this role is $17.50 - $20.00 an hour. The Cordish Companies
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