Job Description

Spectrums Product and Technology team creates, develops, and operates the nations fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrums Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

BE PART OF THE CONNECTION
As a Systems Engineer IV, you will lead in the planning, design, development, implementation, and execution of innovative application and platform solutions related to security, service delivery, data center and service desk management, OSS, and BSS systems. Drives identification and adoption of best-in-class operational practices and procedures across a multidimensional, high complexity back office space for business as usual tasks, deployment, incident management, monitoring and detection, capacity planning, forecasting, resiliency, hardening, and DR/HA. Designs and establishes corporate operational playbooks, standard operating procedures, develops and implements platform enhancements and makes recommendations for improvements. Leads implementation of approved application and data center architecture and designs and security solutions. Leader in staff development efforts.

WHAT OUR SYSTEMS ENGINEER IV ENJOY MOST

• Design, deploy, manage, and ensure stability of the application and platform ecosystem and related back-office infrastructure and data centers to provide network security, high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems.
• Demonstrate a high level of competence in IT operations, application monitoring, deployment and configuration management, availability and performance optimization, capacity management and forecasting, cloud computing, datacenter operations troubleshooting critical issues, and coordination of implementation.
• Represent the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies.
• Become a trusted partner of engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow.
• Troubleshoot and resolve major APO and system issues.
• Assist and lead efforts for design, redesign, and operational efficiencies as business objective and strategies evolve.
• Document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget.
• Mentor and train other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals.
• Research and identify technology opportunities and application to the business.
• Test and validate all new hardware and software for proper configuration and performance.
• Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands, and follows company policy.
• Perform other duties as requested by supervisor.

WHAT YOULL BRING TO SPECTRUM
Required Qualifications

• Experience: System or Server Administration - 6+
• Education: Bachelors degree in computer science, Electrical Engineering, or related field or equivalent work experience; May require Industry Standard Certifications
• Technical skills:
  • Systems knowledge (Linux, Unix)
  • Infrastructure knowledge (Raw Iron, Steel Cloud, ElasticCloud, OpenStack, AWS)
  • In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems
  • Basic Knowledge in TCP/IP and the OSI Model
  • Expert knowledge in using ticketing and software tools to support the current operations
  • Expert knowledge of software designing software, such as Visio
  • Knowledge of Microsoft Office
  • General knowledge of OSI stack and application architectures
• Abilities:
  • Ability to read, write, speak, and understand English
  • Ability to use personal computer and software applications
  • Ability to work in a team environment
  • Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly
  • Ability to use the following office equipment telephone, copier, fax, and calculator
  • Ability to use personal computer and software applications
• Office Environment
  • May work in Lab or Data Center/Implementation Facility environment
  • 24X7 Network Operations environment
  • Occasional travel as required

Preferred Qualifications

• Experience: Advanced SAP BASIS S4/HANA Systems Engineering experience and skills - 7+ Years
• Skills:

  • Advanced Systems Engineering skills with the following systems/interfaces: ARIBA, CONCUR, FIELD GLASS, PRISM, BANKING PARTNERS, TECHREQ, BOBJ REPORTING, CPI, and others

  • Advanced Systems Engineering experience and skills managing multi-cloud setups, security upgrades, and mentoring junior staff including offshore resources

  • A proven sense of urgency to trouble-shoot and mitigate downtime
    
  • A highly customer-focused collaborative team-oriented mindset
    
• Abilities:
  • The ability to work on a monthly rotating 24-7-365 (once per quarter) on-call schedule

#LI-TM2

ISY308 2025-52543 2025

Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, youre joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
SPECTRUM

Job Tags

Work experience placement, Local area, Offshore,

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