Job Description
About our Company We're a title company built for today. With digitally native tools, process improvement, and transparent pricing, we're tackling the antiquated title industry head-on. We think it's time that the 150-year-old title industry was brought into the 21st century. Closing on a real estate transaction should be simple, efficient, and clearly and fairly priced.
Join Us: We are a team of smart, driven individuals with a passion for disrupting title insurance and modernizing the closing experience. We are looking for new team members to join our growth and share our mission.
Transaction Coordinator As a Transaction Coordinator you will work as the right hand in assisting experienced Escrow Officers and Attorneys with the processing of real estate closings in markets as assigned. In addition to the various administrative aspects of title, duties include front end file processing, data entry and curative review of title. If you are someone who prides themselves on providing outstanding communication and best-in-class service to all parties involved in each transaction and internal colleagues, then the Transaction Coordinator position is for you!
What you may work on: - Front line communication with all parties of the transaction
- Address any questions and concerns quickly and professionally, or direct accordingly
- Review Search packages to pull curative documents for file.
- Work with Escrow Officer and Underwriter on escalated title defects or issues
- Work with Title on review of entity documents and sufficiency of same
- Act as primary point of contact with lenders and provide requested items timely, including a preliminary CD/Settlement Statement
- Order miscellaneous lien and judgment payoffs, and follow up of same
- Review mortgage payoff statements, HOA demand statements & documents, utility demand statements, miscellaneous liens and judgements, to verify expiration dates and figures are accurate.
- Input figures from all payoffs/demands into preliminary CD/Settlement Statement
- Ensure all payoffs/demands/applicable invoices are uploaded into closing platforms with the most accurate information
- Manage assigned tasks in closing platforms
- Weekly files audits with Manager to review the status of upcoming pipeline
- Consistently notate files in closing platforms with status updates and pertinent information to process the file
- Maintain consistent communication of file status with all parties of the transaction and ensure file status is up to date in multiple closing platforms.
- Act as relief for other Transaction Coordinators as needed
What we are looking for in you: - You have 1-2 years experience in processing/assisting on residential purchase and refinance closings
- Title industry experience is required, multi-state experience is preferred
- You have 2+ years experience in a fast-paced professional environment
- You have 1+ years experience in customer service in a corporate/professional setting
- You have, or are willing to obtain upon hire, a Notary License
- You have a basic knowledge of end-to-end file flow processing
- Ability to work proactively on problem-solving, multi-task, identify priorities, and respect the urgency of critical items
- You demonstrate excellent customer service skills, and have strong communication and grammar skills
- You have intermediate computer skills and comfortable working with new technologies
- Ability to handle problems calmly and professionally
- Outstanding organizational abilities
- You are excited about growth in a company, and welcome change in new ways of doing things
- You have acute attention to detail
- Ability to work autonomously and take ownership of your work
- Excellent teamwork skills
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