Job Description

Job Description

Job Description

• We’re looking for a strategic and hands-on UI/UX Designer to support initiatives across Navy Federal Credit Union. This role will act as a bridge between high-level strategy and polished execution. You'll contribute across the full design stack, from wireframing to high-fidelity UI and design system alignment, to ensure we deliver cohesive, accessible, and effective experiences for our members.

Key Responsibilities:

• Translate business goals and user needs into intuitive, accessible, and visually compelling solutions.
• Collaborate with UX strategists, researchers, content designers, and developers to shape holistic member experiences.
• Drive end-to-end design work for Navy Federal initiatives, from discovery through delivery.
• Design and prototype user flows, wireframes, and interfaces using Figma and other modern tools.
• Ensure consistency across platforms by contributing to our shared design system.
• Work with stakeholders to align design efforts with broader strategic goals from the Member Strategy Office.
• Balance multiple projects, adapting quickly to shifting priorities across internal and external-facing work.

Qualifications:

• 5+ years of experience in UX/UI or product design, preferably in enterprise or cross-functional environments.
• Strong portfolio showcasing full-stack design capabilities (strategy, wireframes, UI, systems thinking).
• Experience designing for both internal tools and customer-facing digital experiences.
• Proficient in Figma and modern design/prototyping tools.
• Understanding and collaborating closely with developers.
• Strong communication skills, with the ability to present and explain design decisions to stakeholders at all levels.
• Knowledge of accessibility standards and best practices in inclusive design.

Preferred:

• Familiarity with financial services and member-first organizations.
• Experience supporting both strategic planning tools and marketing or conversion journeys.
• Experience contributing to or scaling a design system across multiple teams.

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