Job Description

$14/hr for Repair Tech$16/hr for Asst. Manager (management experience required)Tasks and Responsibilities:- Diagnose, troubleshoot and repair devices- Provide recommendations for problem resolution- Explain complex technical issues to customers in a non-technical, simple to understand manner- Provide repair and replacement estimates to customers- Ensure that all repairs meet or exceed uBreakiFix quality standards- Greet customers in a friendly manner and maintain a positive work environment- Answer phone calls to the store with a professional, courteous and friendly demeanor- Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations- Keep track of all devices and inventory while safeguarding all store stock- Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair- Maintain the cleanliness and professional appearance of the storeBasic Qualifications:- Outstanding customer service skills- Excellent technical, problem solving, and analytical skills- Exceptional organizational skills- Strong written and oral communication skills- Proficient in Microsoft Office- Work well in team environment- Ability to work flexible hours, including weekends and holidays- High school diploma or GEDPreferred Qualifications:- A+ Certification- Apple Certified Macintosh Technician (ACMT)- Experience repairing electronics, smartphones, PC/MACs, and game consoles- Technical degree or certification in Electronics or Consumer Electronics- Previous experience working at retail electronics store-Must pass Drug, Driving, and Background screenings.-Must have a valid drivers license.
recblid dj1ozg3kkpuiybtfe7r1wabcvfbg0v

Ubreakifix Dothan

Job Tags

Holiday work, Flexible hours,

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