Job Description

Job Description

Job Description

Real Estate Transaction Coordinator & Operations Manager (Orlando)

Full-Time Remote Position
Compensation: $50,000 - $60,000 annually + performance bonuses
Benefits: Paid time off, professional development allowance

SEEKING EXPERIENCED TRANSACTION COORDINATOR & OPERATIONS PARTNER

Established Orlando real estate practice (30+ annual transactions, growing to 50+) seeks experienced Transaction Coordinator to manage contract-to-close operations AND serve as operational partner supporting all aspects of a growing real estate business.

This is NOT traditional TC-only work. We need a proven real estate professional who can manage complex transactions while also handling client communication, lead management, and operational coordination for a busy team leader.

REQUIRED EXPERIENCE

Transaction Coordination Expertise:

• Minimum 3+ years active TC experience managing high-volume practices
• Proven track record coordinating 100+ transactions annually
• Experience managing 15+ simultaneous transactions
• Contract-to-close expertise including contingency management, timeline coordination, and vendor oversight

Technical Requirements:

• 3+ years active transaction coordination experience
• Advanced CRM proficiency (Follow Up Boss preferred, but adaptable to new platforms)
• MLS systems expertise and transaction management software
• DocuSign, DotLoop, and digital closing platforms

Communication & Client Management:

• Exceptional written and verbal English for direct client communication
• Strong phone presence for lead qualification and client consultation calls
• Experience representing high-producing agents to clients, lenders, and vendors
• Proven ability to manage inbound leads and convert inquiries to appointments
• Comfortable communicating AS the principal agent via text, email, and phone

CORE RESPONSIBILITIES

Transaction Management (50% of role):

• Manage 25-40+ annual transactions from contract ratification to closing
• Coordinate inspections, appraisals, repairs, and final walkthroughs
• Communicate directly with lenders, title companies, and cooperating agents
• Manage contingency deadlines and ensure zero preventable transaction failures
• Handle complex transaction issues including repair negotiations, financing challenges, and closing delays

Client Communication & Lead Management (30% of role):

• Handle inbound client inquiries and lead qualification calls
• Communicate AS the principal agent in texts, emails, and phone conversations
• Schedule consultations and appointments for qualified prospects
• Provide transaction updates and manage client expectations throughout closing process
• Serve as primary point of contact for existing clients and new inquiries

Operational Support & Coordination (20% of role):

• Coordinate weekly video shoots and content creation logistics
• Handle calendar management and appointment scheduling
• Support business operations as the principal agent focuses on high-level activities
• Manage vendor relationships and coordinate service providers
• Handle MLS updates, listing management, and market research
• Provide weekend coverage for urgent client and transaction issues

WHAT WE OFFER

COMPETITIVE COMPENSATION:

• Base Salary: $50,000 - $60,000 (based on experience level)
  •  
• Professional Development: $1,000 annual allowance for training and certifications

PROFESSIONAL ENVIRONMENT:

• Fully remote position with professional autonomy
• Modern technology stack and efficient systems
• Direct partnership with experienced, growing real estate professional
• Growth trajectory as practice scales operations
• Occasional weekend coverage for urgent closing issues (compensated)

IDEAL CANDIDATE PROFILE

YOU HAVE:

• 3+ years managing high-volume real estate transactions
• Strong phone skills and experience with lead qualification/conversion
• Experience coordinating complex deals (new construction, short sales, cash transactions)
• Proven track record communicating as/for high-producing agents
• Comfortable with varied operational tasks beyond traditional TC work

YOU WANT:

• Stable, predictable income without the feast-or-famine agent cycle
• Varied responsibilities beyond traditional transaction coordination
• Partnership role with successful agent who values operational excellence
• Professional growth in a dynamic, growing real estate business
• Autonomy and responsibility in managing both transactions and business operations

PROFESSIONAL REQUIREMENTS

HOME OFFICE SETUP:

• Dedicated professional workspace suitable for confidential client calls
• Reliable high-speed internet and backup connectivity
• Professional phone system and video conferencing capability
• Quiet environment for transaction coordination calls

AVAILABILITY:

• Monday-Friday business hours with reliable responsiveness
• Occasional weekend availability for urgent closing issues
• Flexible schedule within business needs and transaction demands
• Orlando area residency preferred for occasional in-person coordination

APPLICATION REQUIREMENTS

SUBMIT THE FOLLOWING:

1. Resume highlighting specific transaction coordination experience including:

• Number of transactions coordinated annually
• Types of transactions managed (resale, new construction, etc.)
• CRM and technology platforms used
• Specific achievements in transaction management

2. Cover Letter addressing these specific questions:

• Describe your experience managing multiple complex transactions simultaneously
• Give an example of how you've successfully represented another agent in client communications
• How comfortable are you with varied operational tasks beyond traditional TC work?
• What systems do you use to ensure zero critical deadlines are missed while juggling multiple responsibilities?

3. Professional References from recent employers who can verify:

• Transaction volume and complexity handled
• Problem-solving abilities and client service approach
• Reliability and professional communication standards

INTERVIEW PROCESS

1. Application Review - Response within 48 hours for qualified candidates
2. Phone Interview - 20-30 minute discussion of experience and fit
3. Video Interview - Detailed discussion of transaction scenarios and approach
4. Reference Verification - Confirmation of experience and performance
5. Final Decision - Offer extended within one week of completion

NOT A FIT IF:

❌ Limited transaction coordination experience (under 2 years active)
❌ Uncomfortable with phone communication or lead qualification calls
❌ Want traditional TC-only responsibilities without operational variety
❌ Strict 9-5 availability with no weekend flexibility
❌ Unprofessional home office setup or environment

READY TO ADVANCE YOUR TC CAREER?

This role offers experienced transaction coordinators the opportunity to manage higher-volume, more complex transactions while building long-term career growth in a stable, professional environment.

If you're a proven transaction coordinator ready to take on closing management responsibilities and work with sophisticated clients, we want to hear from you.

Apply today - interviews beginning immediately for qualified candidates.

Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, age, disability, or any other protected class.

Note: Real estate license not required. MLS access will be provided through principal agent.

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