Job Description

Description

Are you a licensed transaction manager or Agent with a knack for solving complex issues? Join our dynamic real estate team as a Transaction Manager and help us deliver an exceptional client experience. As part of a high-performing team, you'll oversee the transaction process, manage client communications, and track performance metrics to keep us on top of our game. If you're ready to put your experience, skills, and license to work in a supportive, fast-paced environment, apply today!

As a Transaction Manager, you will oversee the entire transaction process from Pre-Listing to closing, ensuring smooth, timely, and compliant transactions. You'll handle complex issues, provide high-level support, and work closely with the Transaction Coordinator to manage and improve transaction workflows. This role requires a licensed professional with deep knowledge of the real estate life cycle, strong problem-solving skills, and the ability to manage multiple transactions in a fast-paced environment.

Responsibilities

•Oversee all aspects of transaction management from through closing, ensuring compliance and accuracy.
•Troubleshoot issues that arise, providing solutions and handling escalations as needed.
•Manage client communications, offering support and regular updates throughout the process.
•Monitor transaction timelines and ensure deadlines are met.
•Track key metrics and generate data-driven insights for regular reporting.
•Collaborate with the Transaction Coordinator and virtual assistants to delegate tasks effectively and maintain high attention to detail.
•Support ad hoc operations projects and process improvements. Ensure a high level of customer service, using NPS scores and feedback to continuously improve client satisfaction.

Qualifications

•Proven problem-solving skills and the ability to make sound decisions in a fast-paced environment.
•Proficiency in CRM software (experience with Follow Up Boss and Sisu preferred).
•1+ years of experience in real estate transaction management or a similar role.
•Must have a valid Real Estate License
•Candidates should be organized and able to communicate written and verbal information to clients accurately and clearly
•Driven by a desire to provide excellent customer service and a great customer experience
•Obtained real estate license or are currently pursuing Leigh Marcus | @properties

Job Tags

Remote job,

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