The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...Job Description Trusted Resource Associates (TRA) is seeking a travel Clinical Lab Scientist (CLS) for a travel job in San Ramon, California. Job Description & Requirements ~ Specialty: Clinical Lab Scientist (CLS)~ Discipline: Allied Health Professional...
...Job Description Community hospital in need of Chief Nursing Officer! Bonus Incentives! Full Relocation! Under the general supervision of the hospital CEO is responsible for organizing and administering the Department of Clinical Services at the hospital and implementing...
...Job Description Utah Transit Authority Position Title: Government Relations Director Description The Director of Government... ...Relations leads UTAs agency-wide strategy across federal, state, and local government, serving as a key advisor to the Board of Trustees...
...Music Director (D.J.) Lake Genevas premier Nightclub needs D.J to join our team. Knowledge of music with prior experience, computer literate and experience with digital software and sound systems. Great Income potential $500.00 a night. Salary plus tips....
...ideal candidate will be gritty, ambitious, and possess a strategic vision for developing talent and driving revenue. As Department Head, you will collaborate directly with the agency owner. This 100% remote, work-from-home position requires exceptional organizational...