Customer Service Representative
Customer Service Department
Non-Exempt
JOB DESCRIPTION
The Customer Service Representative serves as the first point of contact for Lakewood Church and Joel Osteen Ministries constituents, providing timely and courteous assistance over the phone. This role is responsible for resolving customer inquiries, updating account information, and ensuring a positive experience that reflects the mission and values of the ministry.This position reports directly to the Customer Service Supervisor.
ESSENTIAL JOB FUNCTIONS
MINISTERIAL DUTIES
As an employee of Lakewood Church, you are a part of an over 60-year legacy of faith. As a member of the Lakewood team, you are a key part of our mission in taking the hope found in Jesus to the world. This means that as part of your job responsibilities, you are considered a spiritual leader in the Church. You are responsible for communicating the Church’s beliefs and our mission to our congregants, maintaining a lifestyle consistent with the Scriptures, and belonging to the Church as part of our faith community.This will also include:
QUALIFICATIONS
EDUCATION & EXPERIENCE
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